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How the Service Is Provided
In-person services in Istanbul
Leodent Clinic Ltd sells travel coordination packages under the brand Leodent Dental Clinic.
No physical goods are shipped. The services are provided in person in Istanbul on the dates agreed with you after payment.
What happens after payment
You pay through Stripe-hosted checkout. Stripe emails a receipt, and you are returned to a “payment received” page.
Our team then contacts you by email, phone or WhatsApp to agree the dates and details of your arrangements.
Services are provided by us, or the drivers and hotels we arrange.
What your package covers
Travel — £200
- Airport pick-up and drop-off in Istanbul.
- Transfers to and from appointments.
Coordination — £300
- Everything included in Travel.
- Hotel accommodation as agreed with you before you travel.
Deposit — £400
- Everything included in Coordination.
- An English-speaking coordinator during your stay.
Each price is in pounds sterling (GBP) and is the full price of the package. There is no balance or extra charge for the package. “Deposit” is only the £400 package’s name; it is not a deposit or part payment.
Flights, visas, passports, travel insurance, dental treatment, meals and personal expenses are not included. Dental treatment is planned, priced and provided separately by the clinic.
Before you travel
Make sure we have accurate contact and travel details and that you understand the arrangements agreed with you.
If your flights, arrival date or other plans change, contact us as soon as you know, preferably before travelling, so that we can discuss any necessary changes.
You are responsible for your passport, any required visa and appropriate travel insurance. Please send treatment or medical information directly to the clinic, not through the payment page.
If something goes wrong on the day
If you cannot find your pick-up, your flight changes or another problem affects your arrangements, contact us and explain what has happened.
Phone and WhatsApp: +90 530 522 47 60
Email: info@leodentclinic.com
Give your name and the relevant travel or booking details so that we can identify your arrangements.
If we cannot provide a booked service, we will refund what is not provided. The Cancellation and Refund Policy explains cancellations, refunds and your statutory rights.